At our store, we value our customers' satisfaction and aim to provide a smooth and hassle-free shopping experience. We offer shipping within 3 business days after receiving your order, and we use Canada post as our shipping partner. While we strive to ensure timely delivery, please note that arrival times can be up to 14-21 business days, some cases a month, depending on your location.
As we pride ourselves on quality and uniqueness, we offer one of a kind products and do not take returns unless the products are missing or damaged during delivery. If you receive a damaged or missing item, please notify us within 48 hours of receiving the product, and we will work with you to resolve the issue. We will arrange a refund for the damaged or missing item.
We understand that our customers may have queries regarding the shipping and refund policy. Don't hesitate to contact us at contact if you have any questions or concerns, and we will be happy to assist you.

Packaging:

At our store, we not only value our customers' satisfaction but also consider the environment. In our effort to reduce waste and promote sustainability, we use recycle boxes to ship our products instead of using hat boxes. We believe that small steps collectively can make a big difference in protecting our planet.

Therefore, when you order from us, please expect to receive your product in a recycled box with light packaging. It may not be aesthetically perfect, but rest assured that it will protect your product during transport and is good for the environment.

If you have any specific packaging requirements, please reach out to us at [insert contact details], and we will do our best to accommodate your request. Thank you for supporting our efforts in helping to protect the environment.